Frequently Asked Questions
A smart fridge handle is an innovative retrofit solution for commercial refrigerators that transforms the door handle into an interactive digital display. It combines sensors, digital signage, and data analytics to deliver targeted content and collect valuable engagement insights.
Unlike bulky, standalone screens, CoolGlo™ is built directly into the fridge handle, maximizing customer engagement at the point of decision without blocking product visibility. It also uses low-energy hardware and proximity-based triggers for more relevant content delivery.
CoolGlo™ is ideal for supermarkets, convenience stores, beverage brands, QSR chains, and retail environments looking to boost sales, collect shopper insights, and modernize in-store marketing.
No. CoolGlo™ can be installed quickly, often in less than an hour per unit, without altering your refrigeration system. Our retrofit design ensures minimal downtime and no structural changes.
Yes. We offer flexible pricing models that consider the number of units, geographical location, and the level of service and analytics required.
For global partnerships and distribution inquiries, please contact our international sales team via the form on our website or contact 0409 457 016
CoolGlo™ connects via secure Wi-Fi (2.4 GHz or 5 GHz) or Bluetooth for setup and pairing. It’s powered either by a direct AC adapter or a low-energy battery pack, depending on your store setup.
All content is managed via our cloud-powered dashboard. You can upload media, create playlists, and schedule campaigns for one or multiple locations, with updates deployed instantly.
CoolGlo™ offers insights such as impressions, shopper interactions, temperature monitoring, and campaign performance metrics, all accessible through your online dashboard.
Yes. CoolGlo™ offers API integration to connect with your existing CMS, retail analytics, or loyalty platforms, enabling unified reporting.
We use enterprise-grade encryption, anonymized data collection, and comply with global privacy regulations like GDPR and CCPA to ensure full data protection.
Our handles operate reliably between –20 °C and +70 °C and are built with impact-resistant materials to withstand heavy daily use in busy retail settings.
Check your Wi-Fi connection, restart the device, and verify its status on the dashboard. If the issue persists, contact our 24/7 technical support for remote diagnostics.
CoolGlo™ includes a 12-month limited warranty covering manufacturing defects and hardware malfunctions, with extended warranty options available.
Yes. CoolGlo™ supports compliance with UK Food Hygiene Regulations 2006 and HACCP (Hazard Analysis and Critical Control Point) requirements by providing accurate, real-time temperature monitoring for chilled products, making it suitable for global brands operating in the UK.
Retailers using CoolGlo™ have reported measurable sales uplifts in promoted categories, as well as stronger shopper engagement with in-store campaigns. ROI depends on factors like category, campaign quality, and store traffic, but case studies show consistent performance improvements compared to static signage.
Yes. CoolGlo™ supports branded graphics, digital themes, and hardware color customization to match your store environment or brand identity.
We offer both subscription-based services for cloud content management and analytics, as well as one-time purchase models depending on your business needs.
Yes. We work with global distribution partners. If you’re interested in becoming a reseller or distributor, please reach out to our international sales team.